Frequently Asked Questions
Everything you need to know about our cruelty-free beauty products and services.
Are your products 100% cruelty-free?
Yes, we have never tested our products or ingredients on animals and we are certified by Leaping Bunny, the gold standard in cruelty-free beauty.
What is your return policy?
If you are not completely satisfied with your purchase, you can return your products within 45 days of purchase for a full refund or exchange, provided you have the original receipt.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer vegan-friendly products?
Absolutely. We are currently transitioning to 100% vegan product formulations across our entire range, and many of our bestsellers are already certified by The Vegan Society.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How can I join the Love Your Body™ Club?
You can sign up for free on our website or in-store to earn points on every purchase, receive a birthday gift, and get exclusive access to member-only offers.